Aaron's in Elko, NV Open now

Reviews about Aaron's

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  March 31, 2020, by Brian sherrod
  I would not buy anything from this company, do to the fact they will not cover any repairs to the items you buy. I went here to get a couch after a few day the couch broke and I call to have the couch repaired and after few weeks someone did come by. They took a few pictures and left. After not receiving a call back I called them to see what the problem was. I was told to hold and then the manager got on the phone and said it your problem and you have to pay sorry. I ask to talk to a higher up manager and after taking to him that when I realized that is company does not care for its customers. The phone call basically went as such, I'm sorry to here that, I don't know what you want me to tell you. We base are decision off the manufacturing company warranty if they choose not to replace the item then we can't do nothing for you. So what this means is, they will only cover things that are quick fixes and they will not cover the item if it fails. When a company put profit over customers service ,that tells me a lot. If I know the name of the vendors they used I would not buy from them as well. So hopefully this will change your views about shopping here and you will look els where to buy things for your home.